Vivint Authorized Retailer Binghamton
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Binghamton & Surrounding Areas

What should I do when my Binghamton home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your family members – against the multitude of risks you might experience, like break-ins, fire, and flooding. Despite the fact that your home might be ready, that doesn’t automatically mean you are. Do you understand what to do if your Binghamton home alarm system goes off? The sound of an alarm is often shocking, disorienting, and may provoke panic. Your best bet is to stay composed and adhere to these straightforward tips.

Actions to Take If Your Home Alarm System In Binghamton Triggers

You don’t want to be in this dilemma, but it’s also the reason why you ordered a home alarm system from the outset. You’re awakened in the wee hours of the morning with the distinct blaring of an alarm after a security sensor has been tripped. So what is your next move?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is ringing loudly, and your heart is pounding. But keeping a cool head is the most effective way to evaluate the situation. Avoid the temptation of trying to deal with the emergency alone instead permit your monitoring professionals and first responders to do their job.
  2. Attend to your family. Your priority should be your family members and moving them out of danger. In the event of a burglary, this might mean proceeding to a designated secure area as far from access points as possible. The intruder was in all likelihood already scared off by the alarm, but it’s always a good idea to take extra precaution. If there’s smoke or a blaze, you need to vacate your home right away.
  3. Grab your phone. The vast majority of individuals keep their smartphones with them constantly these days, but you may forget to grab it during an urgent situation. It’s a good thing to have. You’ll have the opportunity to stay connected with your monitoring professionals and get updates through your home security app.

Collaborate With Your 24/7 Monitoring Team

Whenever your home alarm system in Binghamton goes off, your round-the-clock monitoring experts will spring to action. Their first move is to validate your alarm, and that includes communicating with you. The guideline they adhere to is dependent on the kind of emergency. To illustrate, when the emergency is due to a medical situation, a single attempt will be made to contact you before help is dispatched. If you’re dealing with a burglary alarm - the most frequent kind of alarm - a monitoring professional will abide by these guidelines to get in touch with you:

  • An effort will be made to reach you through the touchscreen interface. You will typically be asked for a passcode.
  • If that attempt doesn’t prompt an answer, a call is made to your principal contact number.
  • A second number or first emergency contact is called next.
  • If you still can’t be reached, nearby law enforcement officers are dispatched.
  • Your monitoring agents will try to reach you again after emergency personnel are alerted.

If you're not able to interact with monitoring staff, don't worry. Assistance will still be dispatched even if you're not available to verify the emergency.

Prepare for any situation with a Vivint home alarm system in Binghamton

Stay ready for any emergency with a contemporary home alarm system in Binghamton from Vivint. Dial (607) 600-9610 to start designing your home’s defense today.